Crisis & Essential Needs Resources
Massachusetts Resources
Massachusetts Behavioral Health Help Line (BHHL)
Crisis and Mental Health Support 24 hours per day, 365 days per year.
Call or Text: 833-773-2445
Live chat: https://www.masshelpline.com/
Boston Emergency Services Team (BEST):
Provides mobile emergency mental health services in greater Boston for adults, youth and children in crisis.
Call: 800-981-HELP (4357)
Behavioral Health Urgent Care & 24-hour Access Line (Cambridge Health Alliance):
24-hour phone services to support mental health needs & connect people to care.
Call: 833-222-2030
Boston Area Rape Crisis Center (BARCC)
24/7 hotline at 800-841-8371
Chat online 9am – 11pm EST online at barcc.org/chat
Food Insecurity
Greater Boston Food Bank offers food insecurity resource options during COVID-19 on their website, which includes a statewide and Boston-specific map of school meal sites and information about SNAP.
Housing/Rent Insecurity
Massachusetts Department of Housing and Community Development website offers COVID-19 specific resources for renters and homeowners.
Sliding Scale Therapy Referrals
Open Path Psychotherapy Collective provides an online directory of affordable in-person and online therapists.
National Resources
Emergency: 911
National Suicide Prevention Lifeline: 988
Lifeline Crisis Chat (Online live messaging): https://988lifeline.org/chat/
Crisis Text Line: Text "HOME" TO 741-741
National Domestic Violence Hotline: 1- 800-799-7233
National Sexual Assault Hotline: 800-656-4673 or chat online.rainn.org
Planned Parenthood Hotline: 1-800-230-PLAN (7526) or text “PPNOW” to 774636
American Association of Poison Control Centers: 1-800-222-1222
SAMHSA’s National Helpline: 1-800-662-HELP (4357)
National Eating Disorders Association Helpline: Call or text 800-931-2237
Veterans Crisis Line: Call 988 then press 1 or chat online https://www.veteranscrisisline.net/
StrongHearts Native Helpline (Domestic/sexual violence for Native communities): 1−844-762-8483
BlackLine Crisis Call Line: Provides peer support, counseling, reporting of mistreatment, witnessing and affirming the lived experiences for folx most impacted by systematic oppression with an LGBTQ+ Black Femme Lens: 800-604-5841
TREVOR Crisis Hotline: Offers phone, chat, and text crisis services 24/7 (with trained counselors) for LGBTQ identifying young people in crisis, feeling suicidal, or in need of a safe and judgement-free place to talk. 1-866-488-7386 or text START to 678678 (https://www.thetrevorproject.org/get-help-now/)
Trans LifeLine: Offers peer support for trans folks 9am-3am CT: 1-877-565-8860. Staffed exclusively by trans operators, it is the only crisis line with a policy against non-consensual active rescue.(https://www.translifeline.org/hotline)
The Deaf Hotline is available 24/7 through video phone (1-855-812-1001) and chat for Deaf, DeafBlind, DeafDisabled survivors: https://thedeafhotline.org
National Runaway Safeline: Helps youth who have run away, are thinking about running away, or who already ran away but are ready to come home. Parents and guardians can also contact the hotline if they are worried about their child running away or if their child has already left home. 24/7 Hotline: 1-800-786-2929 or text 66008. Chat online: https://www.1800runaway.org/youth-teens